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Showing posts from April, 2020

Types of One to Many Voice Calling Solution

As you may know, Voice Calling essentially comes down to the conduct of an audio call between two individuals, by means of devices that allow sounds for sending and receiving, with the aim of communication and collaboration. When more parties are involved, this effectively becomes a voice conference call (or audio conference). Different needs of communication and collaboration brings into question the different types of One to Many voice calling Solutions one can use. On that note, 4 types of One to Many Voice Calling solutions to evaluate. Business Conferencing The core idea of business conferencing is simple; with its common use being for meetings to discuss the various operations and developments of a business. Using various forms such as smartphones, landline, or expandable conference phones, there are essentially two categories of Business Conferences. The first is a Dial-in conference. You accomplish this in just three steps; dial the access number, enter the assigned PIN...

10 Tips To Better Team Communication

Someone having no idea what the meeting is about. One person who’s determined to show who’s the boss. Another whose attention now is on what the post-meeting lunch has on the menu. And yet another who goes immediately on the defensive when his/her actions are criticized. All in all, a team meeting that has descended into chaos, with no semblance of communication. Teams that communicate clearly are able to see through the completion of projects in greater effectiveness, efficiency and accuracy. On that note, 10 tips toward a better team communication . Minimize Communication Barriers By this aspect, this would mean allowing anyone to ask questions, voice concerns, or to pitch ideas at any given time, with the due encouragement to be open-minded. It serves as an important part of building trust within the team since all members can feel like they can freely contribute value to a discussion in various ways, thereby enhancing communication. Be Receptive to Feedback Make feed...

5 Stages in the Evolution of Voice Conferencing

'Mr Watson, come here. I want to see you.’   In 1876, there was a man in Scotland, who had a keen interest in sound, acoustics and their nature. Upon accidentally spilling battery acid, he decided to test his patented invention, and uttered the words above using it. We know that invention to this day as the telephone, and its creator;  Alexander Graham Bell.     Mankind has always sought to find more ways to connect, and the telephone was a stepping stone for said connection. And developments in telephony led to the ability to call more than one individual at a time. We know this development as voice conferencing. However, it always hasn’t been the immersive experience that we know it to be today. And understanding it comes down to knowing five stepping stones in its progress.   First Conference   Fast-forward to 1915, Bell made the   first conference call ; one between New York and San Francisco. Among the notable participants of t...

5 Reasons Why Every Business Needs MultiCall

Communication plays a vital role in all business models. This is one fact that tells you why you need something like  MultiCall  for your business. But there is more. It is important for any business to ensure effective communication practices , whether it is internal or external. Whether you are an entrepreneur who has just set up a business or a manager handling a team in a big corporate, you get to deal with teams. It calls for using an efficient communication tool that helps you connect faster and easier. One of the key requirements of business communication is the facility to call more than one and still be effective in getting the message across clearly. Traditionally, there have been few ways to perform this, but MultiCall promises the simplest way to call many. This takes us to the five reasons why your business needs MultiCall. Ease of communication: Conferences are part of any business. Be it a team meeting or a meeting with clients, you have mor...

5 Impacts of COVID19 on Telecommunications

The ripple effect of the  Corona Virus Disease , abbreviated  CoViD-19 , is being felt across the world. Lockdowns and movement restrictions are imposed on people and businesses alike, meaning that people are spending significantly longer periods at home for work and leisure, requiring a substantially higher amount of data. Telecommunications companies are therefore focused on addressing the multiple aspects affecting their sector at this point. On that note, 5 impacts of CoViD-19 for telecom companies to consider: Network Usage Ramifications A full season of your favourite show on Netflix and a video conference with your team on the same day? You probably would have seen a slight drop in quality in both by now. Increased usage of data at home for both work and leisure due to lockdown means that the network usage in turn is skyrocketing. This is to the point where several telecom companies have observed spikes in usage. Per a study from Deloitte, the volume and frequenc...

Delivering Sales Pitch Over A Conference Call

“Sell me this pen”. You’ve probably heard it in interviews, or have had to do something on those lines face-to-face, or over the phone. Each pitch method has its own elements to optimize the customer experience with. Here’s the tricky part; how do you optimize your sales pitch in a conference call with multiple individuals? Considering this, 10 elements towards a better sales pitch in a  conference call : Do Your Homework Preparing and taking notes for this might be of help towards a better delivery of the pitch. This also needs to be prepped in anticipation of the questions that the clients could pose; particularly Frequently Asked Questions. Discussion can be furthered by probing on issues that may be faced by customers with competitors. It also would allow curiosity over prospective clients, which could provide credibility, and lead to the customer replying, rather than ignoring the call. Know Your Audience One size does not fit all for a Sales Pitch. Different cus...