10 Tips for Effective MultiCalling

Four calls of two people each are not the same as one call of four people. A call that facilitates a conversation between multiple people is now made easy with the all new  MultiCall – the next gen conferencing app . Calling many is indeed a vital need for working professionals, especially for managers and team leaders. Be it to allocate works to the team in the morning, discuss bugs raised, give updates about projects, brainstorm ideas or simply to motivate the team, conference calling or group calling becomes very important in a work environment. Today, there are a few ways to get many in a call, but they come with their own limitations. For example, business conferencing requires memorizing PINs and chain calling would mean participants need to be placed on hold. There is also a loss of intelligibility here as the message is carried form one person to the other. None of these are instant calling options. Then there are some VoIP based group calling apps which are ...

As the world rolls onto a lock-down wave due to the   CoViD-19 pandemic , VolP has exponentially grown as a solution for conferencing calls. With the need of having a communication solution that can accommodate for large teams to carry out teleconferences during remote working, the many benefits it has included are high scalability, low installation costs, and more analytics.   But the exponential usage also means that we have seen at times like the present situation when   working from home   that having a functional high-speed network may not always be possible. Not everyone has access to high-speed internet, and even if they did, the usage spikes in the network would mean at present that access can be degraded or interrupted. You probably may be asking the question; “What are the most common issues faced in VoIP?” at this point. On that note, here are 5 issues commonly faced in VoIP calls that MultiCall can solve.   Overloaded Internet Conne...

From some random noise in the background, to the caller sounding unclear on what they’re talking about, we’ve all seen the problem of inefficient communication over the phone with another person. But sometimes, we, too, find ourselves inadvertently being such a person. Having communication over the phone that is effective entails multiple aspects in order to engage the receiver. On that note, ten tips to better communication over the phone: Be Clear When Speaking It’s crucial to speak slowly, loudly and clearly, so callers understand what you are saying. Sounding flustered and speaking quickly may lead the person you’re calling to misunderstand that you want to rush and finish a call quickly. This can either appear rude to them, or worse, make them lose interest in having further conversations altogether. Set and maintain a composure during a phone conversation, keeping speech slow and making it distinct. This also means utilizing good, descriptive language so as to try evoking...

Every cloud has a silver lining. And even this dark cloud we know as CoViD-19 has its silver lining of lessons too, both for personal and professional consideration. With movement restrictions imposed on people and businesses alike, the very way of working as we know it is radically transforming, and will continue to do so. Businesses have looked to tech-enabled methods to maintain continuity of their operations. That said, humans, whether they’re employees or not, are the link of the chain that make them stand as an organization. To that extent, the impact of the lockdown and restriction on individuals is one that’s affected too. On that note, five lessons that CoViD-19 has given us. Mental Health Takes Precedence Social Distancing has been a necessity; but employees find this to be a problem exacerbated by various circumstances. This includes loneliness, and redundancies as various companies’ step towards managing the impact on their operations. Companies need to align their...

Once you login to your account using your domain email id, it takes you to the dashboard.   Dashboard   Overview The dashboard is your information tool to check all details regarding your profile; with your essential details such as Company, Name, E-mail ID, Mobile Number and City displayed. Should you find an error in any of them, you can click on the ‘Modify’ icon, and will land on the page as below upon doing so.       Click on the green button marked ‘Request Change’     Click on the drop-down menu to the right of ‘Select Change Request’ and select the category requiring change. After selecting, type the changes needed in the textbox. Please verify all changes as having been entered correctly.   Change Password     You can also modify your account password as and when needed.   Change your passwords regularly, and do not reuse them!   Call History     Call Monitoring is an integ...